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CAT6 Cable (100 ft)
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These three features/benefits are our primary focus:
| People Analytics | Intrusion detection, Line crossing detection, Loitering detection, Attribute Search, Scene Search, Re-Search, Profile Search |
|---|---|
| Vehicle Analytics | Intrusion detection, Line crossing detection, Loitering detection, Attribute Search, Scene Search, Re-Search, LPR Search |
| Object Analytics | Unattended object detection, Missing object detection |
Subscription Tiers
| Plan | Features | Price |
|---|---|---|
|
Essential Includes 1 camera |
Intrusion & Loitering Alerts, VORTEX Cloud Access | $300 upfront + $25/month |
|
Premium Camera Not Included |
People & Vehicle Detection, Deep Search, Ai Alerts, VORTEX Cloud Access | $70–$80/month (1st year upfront) |
Frequently Asked Questions
What is included in the VORTEX Cloud subscription?
Each subscription includes access to cloud-based video recording, real-time alerts, Ai-powered analytics (depending on plan), mobile/web access, and system health diagnostics.
Is the camera included in the subscription price?
Yes.
The Essential plan includes one camera and is priced at $300 upfront + $25/month.
The Premium plan includes two cameras and starts at $70–$80/month, billed annually upfront for the first year.
Can I install the camera myself?
Yes! All VORTEX cameras offered by Confluence Security are DIY-friendly. Simply mount, plug, and connect. No complex networking or port configuration is required.
Do I need to configure a firewall or VPN?
No. VORTEX is a cloud-first, zero-trust solution. There is no need to open ports or use VPN clients, and firmware updates are handled automatically.
What happens if I cancel my subscription?
Canceling your subscription will disable cloud recording, analytics, and remote viewing. You’ll still own the camera, but cloud features will stop working.
Can I transfer my subscription to another camera?
Subscriptions are tied to the camera's MAC address and are non-transferable, except in cases of camera replacement or upgrade.
Is there a warranty?
Yes! All VORTEX-enabled cameras purchased through Confluence Security are covered by a 10-year limited warranty or as long as the subscription remains active whichever is longer.
How do I get support or request a replacement?
Please email support@con-sec.com with your camera ID, issue description, and proof of purchase. If eligible, a replacement will be sent in advance.
How is my video data secured?
Confluence Security does not store or access your video footage. All recordings and metadata are securely stored in U.S.-based data centers managed by VIVOTEK’s VORTEX platform.
What Our Clients Say
Author's name
Boutique Owner"Seamless experience from purchase to installation. The camera quality is top-notch and the Ai alerts work perfectly!"
Derrick L.
IT Operations Manager"I manage IT for a medium-sized logistics firm, and Confluence Security saved us hours of setup time. No firewall issues, just plug-and-play."
Angela M.
Café Franchisee"Excellent service and support. I had questions during setup and the team responded immediately. The cloud features are truly next-gen."
Dr. Brian K.
Clinic Director"The subscription is well worth it. Remote viewing, smart alerts, and a sleek interface — it's exactly what we needed at our medical clinic."
Linda S.
School Principal"As a school principal, security is my top concern. These cameras and the VORTEX platform gave us peace of mind and control."